What the data actually says
Case studies of work we have done, arguments about how talent work behaves, and field guides for the situations leaders are actually in. Every number here carries a source.
Argument
The manager is not where your engagement problem lives
Four meta-analyses, one uncomfortable ranking. What a person brings to the job predicts their engagement better than who manages them does.
5 min read
Argument
What benchmarks are actually for
One raw point on an engagement index moved us fifteen percentile places. Why that happens, and what a norm group is still worth once you know it.
6 min read
Case study
Capability that outlives the vendor
A practitioner certification built to produce independent coaches rather than licensed users. Eighty plus are still running it.
1 min read
Argument
Cross-team friction is nobody's fault
The worst-performing item on an enterprise engagement survey was also the most load-bearing. What sat underneath it, and why goodwill could not fix it.
5 min read
Field guide
Being surprised by work you should have seen coming
The third cross-team failure mode. Finding out too late, being left out of decisions, and absorbing requests that arrive with no warning.
4 min read
Case study
Twenty percent of goals were in the system
Enterprise performance management rebuilt end to end at a Fortune 10 company, with goal entry going from twenty percent to ninety-seven.
2 min read
Field guide
When two teams have goals that quietly compete
The first of four cross-team failure modes. How to tell whether your problem is ownership, conflicting objectives, or no way to settle a disagreement.
4 min read
Field guide
Two teams solving the same problem separately
The fourth cross-team failure mode. Mismatched tools, absent standards, and not knowing who to ask. Usually the conventions are the problem, not the systems.
4 min read
Case study
The top team, then the ones around it
A European leadership team aligned in a day, then the same design run for Sales, R&D, HR and Asia with no rebuild between rooms.
1 min read
Field guide
Nobody wrote down what the two teams owe each other
The second cross-team failure mode. Why support breaks down between teams that like each other, and what to check before you conclude it is a trust problem.
4 min read
Showing 10 of 10.